Frequently Asked Questions

Check out our most frequently asked questions here, if you still need help then please contact us.

SHIPPING

In Canada

$5 regular shipping via Canada Post (without tracking)

  • This option generally takes 5-10 business days, however if you select this option, please understand that we have no way of tracking your order or the status of your delivery
  • We are not responsible for lost or stolen orders

$15 expedited shipping via Canada Post (with tracking)

  • This option generally takes 3-7 business days

In the United States

$12 tracked shipping via USPS

Please note that these are estimates and additional delays can occur by mail carriers that are out of our control. Alternative mail carriers may be used, but it will not effect pricing.

Orders are shipped out within 7 days of being placed.

Local pick-up is available in St. Eustache, Québec. Please select local pick-up at checkout.

CARE

The best way to wash headbands is by hand and then to lay flat or hang to dry. If you choose to machine wash, machine wash cold and lay flat or hang to dry.

Scrunchies should be hand washed.

SIZING and WEAR

The standard adult size headband is approximately 18 inches in diameter. The headbands can stretch up to 24 inches in diameter. They are made for ages 6 and up.

Smaller sizes can be sewn as well.

* Newborn fits 0-6 months

* Baby fits 6-12 months

* Toddler fits 1-3 years old

* Child fits 4-5 years old

Please note these ages are approximates, feel free to size up or down depending on what you feel should fit best.

Wear your headband part-way down your forehead to ensure a non-slip fit.

Sewing Sweethearts scrunchies are sewn larger to fit comfortably on the wrist and stylish in the hair. They are approximately 6 inches in diameter.

Should you prefer a custom size, please contact us by email at info@sewingsweethearts.com or via social media @sewingsweethearts.

RETURN POLICY

Due to sanitary reasons, all hair accessories are final sale. However, if for some reason you are not happy with the item you received, please contact us at info@sewingsweethearts.com so we can see how we can make it right!

WHOLESALE

Yes! Sewing Sweethearts headbands and scrunchies can make the perfect accessory to add to your yoga studio, gym, hair salon, or boutique.
Please check out the Wholesale page if you’re interested in carrying Sewing Sweethearts headbands or scrunchies in your shop.

SAFETY

Buyer assumes all liability.